Multimedia Problems

The Platinum System will not play all files from my SD Card/USB

The problem may be a formatting issue. Please update files in iTunes by going to preferences then select 'import as' then 'mp3'. That way all new files will be in the correct format. 

For existing AAC files if you mouse click on the album you want to copy it will give you an option to 'convert to mp3'. Clock this and a copy of the album will be saved as MP3 and then you can simply drag it across to your SD card or USB. 


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