Payment/Shipping/Returns Questions

 

 

What is the delivery time?

Orders are dispatched and usually received within 3-6 business days from order date. This depends on your location in Australia. If you are located overseas delivery can take 15 - 20 days.

 

 

How can I track my order?

Once sent a tracking number will be emailed to your paypal email address and can be tracked at www.auspost.com.au/track. Express Post is available for an additional price.

For small, low cost items where a trackable service cannot be offered unless you pay an extra $7, there is no tracking service.

 

 

Can I cancel my order after shipment?

Once you have placed your order it is sent to the warehouse for pick, pack and dispatch. Usually you can cancel your order within 1 hour and not incur any cost. 

 

 

How can I pay for my product from DIG Options?

Dig Options offers 2 payment Methods:  Cash or Credit Card/Paypal.

 

 

 

Will this system work with my factory fitted camera?

Most Factory Fitted cameras are 6V and this power comes from your original stereo. Sometimes it is easier to also replace over the camera but you should check with a qualified installer. We cannot provide advice on how this can be achieved.

 

 

Can I send the product back if I am unsatisfied with it? 

Please make every effort to make an informed decision from the information supplied. If you receive and the item is still brand new and not installed send back for a refund less postage costs. If you install the item and send back an item without damage we will refund less 10% restocking fee. If the item is damaged we cannot refund.