To show our appreciation for your continued support, DIG Options have launched a loyalty rewards program where you can earn points by spending to be used towards more DIG Options products. Because we know you have been a tremendous help to our success over the past years, DIG Options wants to give something back to thank you and to support your continuous loyalty. It is also our way of enticing new people into joining its growing base of loyal and valued customers.
I'm a new customer , can I earn credits on my first purchase?
Yes. You need to create a DIG Options account. If you checkout as a guest you will not be able to earn rewards points. And If you made your purchase within the Reward program period (from January 9, 2016) you are entitled to earn points.
How will I know that I am earning reward points?
When you are about to checkout with an order that will earn you reward points you will be able to see the rewards on the checkout page. There will be a section titled 'Rewards Earned' that will indicate how many points or credits you will earn. You will only see this when you have logged in to your account as guest purchasers cannot earn reward points.
How am I going to earn points?
Every purchase you make within the rewards program period earns points even as small as $10!
How many points will I earn?
Points are earnt for every single dollar you spend as shown below:
$1 = 1 point
$5 = 5 points
$50 = 50 points
$100 = 100 points
and so on...
How are my points converted into credits?
Points are converted into credits whereby every 100 points is equivalent to $1 credit.
Is there a minimum amount of credit that can be use?
Yes. The minimum amount of credit you can use is $5. So if you are able to earn 500 points then you can now use your credit.
Can I use all my credits in one purchase or is there a maximum limit of points to be used?
If you already have accumulated more than 500 points you can now use your credit. Once your credit has been used it will automatically deduct from your credit balance. You cannot allocate how many points you want to use. So accumulate points to have more credit. Maximum credit that can be use is $100 credit.
How will I monitor or view my points?
You can log in to your 'My Account' page to view the points you have earned. These points will only appear if you have earned enough points to spend. Which is 500 points that is equivalent to $5 credit.
Can i use my credit points on sale items?
Yes. If you have enough credit to use you can even use them with products
The term ‘Masten Enterprises Pty Ltd’ or ‘us’ or ‘we’ refers to the owner of the website whose registered office is . The term ‘you’ refers to the user or viewer of our website.
DIG Options use Maxmind for preventing fraud by the unauthorised use of a credit card to purchase our goods. If your purchase present a high risk for us with the card used, DIG Options will deduct a small amount from the same credit card and require you to confirm this small amount before we ship the goods. If you cannot confirm the correct amount we will refund the payment and cancel the sale.
DIG Options products are covered by a minimum 1 year warranty from the original purchase date - please check the product for warranty term as this can vary from 1 year up to 5 years depending on the product. If you are unsure please contact us.
All items should be 'bench tested' before installation. Although all items are quality inspected before shipping some items may be mishandled during shipping and cause failure - we pack well to minimise this risk.
Important. In the event of a return, DIG Options will under no circumstance cover costs associated with installation/any labour from an installer not recommended/approved by DIG Options. DIG Options cover the product warranty/postage costs (to and from the purchaser) only.
We are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.
We may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.
What we collect
We may collect the following information:
What we do with the information we gather
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
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We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
Controlling your personal information
You may choose to restrict the collection or use of your personal information in the following ways:
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.
If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible at the above address. We will promptly correct any information found to be incorrect.
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