General Questions about DIG Options

General Questions

General - Quality

Your product looks the same as what is cheaper from China. Why?

This is a common misconception. Broadly speaking, there are two grades of product. Domestic (China grade) and Export. DIG Options upgrade to the export model and go further by upgrading key components like the radio receiver, monitor, and processor as well as often engineer operating software to perform better; no other seller offers this.


What Brand is it?

The system is assembled, configured and engineered by DIG Options. DIG Options purchase components from all around the world and assemble in China to our strictest quality standards. DIG Options’ lack of branding (advertising, marketing fees etc) leads to savings passed on directly to customers.  The items I bring in may come with a known or unknown brand, often in plain white boxes.


General - Pricing

Can you offer a better price?

Our lowest pricing is direct on our website. For bulk purchases (4 or more) discount pricing can be offered.


General - Pickup Product Collection

Is Pickup available? What is the discount?

We do not have a shop front but pickup is possible from Melbourne or Sydney.

- To proceed you will need to place an order on our website and at checkout select 'Pickup'.

- This order will be sent over to our office from our warehouse and once we have your order we will call to arrange a convenient collection time from Abbotsford, VIC or Bondi Beach, NSW. 

General - Cannot pay with Paypal.

 Ensure you are selecting your credit card company correctly. Please refer to this image by clicking here.

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