The camera will not switch on automatically.
Ensure the camera trigger wire (BACK) on the DIG Options Stereo is being powered when you go into reverse. On most cameras from DIG Options we include a thin red wire on our camera lead that connects to the BACK wire. The camera should be powered from the reverse light.
When I power the camera from my reverse light I get a warning light.
Power the camera from an ignition power in the car like cigarette socket.
Is the system easy to install?
80% of our customers install themselves. We make everything as easy as possible.
Do you provide information of installers in Australia?
We also have a network of more than 50 national installers. These installers operate separate to us so the transaction is between you and them. They are proven installers and you should always get a price before arranging for the work. After your purchase, please include that you require the list of installers or send us an email.
What is the price of the installation of my unit?
The installation cost depends on the installer and the time required to install. Most installers will charge $80 an hour and a system with camera will take between 2 and 4 hours.
Can I switch off the grid lines on the provided camera? Can I make the camera a front camera?
If the camera provided has blue and white loose wires you can join them to update the camera output.
Reverse camera is not working but the system is changing to CAM mode.
Please check the following:
h.Is the camera getting at least 12V power? Some cars drop the voltage while ignition is engaged.
Trouble shoot: Try plug the camera RCA into the video RCA input, disconnect the thin red wire to the camera trigger wire then go into reverse gear, and select AUX on screen does camera image show?
The term ‘Masten Enterprises Pty Ltd’ or ‘us’ or ‘we’ refers to the owner of the website whose registered office is . The term ‘you’ refers to the user or viewer of our website.
DIG Options use Maxmind for preventing fraud by the unauthorised use of a credit card to purchase our goods. If your purchase present a high risk for us with the card used, DIG Options will deduct a small amount from the same credit card and require you to confirm this small amount before we ship the goods. If you cannot confirm the correct amount we will refund the payment and cancel the sale.
DIG Options products are covered by a minimum 1 year warranty from the original purchase date - please check the product for warranty term as this can vary from 1 year up to 5 years depending on the product. If you are unsure please contact us.
All items should be 'bench tested' before installation. Although all items are quality inspected before shipping some items may be mishandled during shipping and cause failure - we pack well to minimise this risk.
Important. In the event of a return, DIG Options will under no circumstance cover costs associated with installation/any labour from an installer not recommended/approved by DIG Options. DIG Options cover the product warranty/postage costs (to and from the purchaser) only.
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