Our Warranty Policy
DIG Options products come with a 30 day money back guarantee (goods must be received back in new condition) and are covered by a minimum 1 year warranty from the original purchase date. All items should be 'bench tested' before installation. Although all items are quality inspected before shipping some items may be mishandled during shipping and cause failure - we pack well to minimise this risk. DIG Options will under no circumstance cover costs associated with installation/any labour from an installer not recommended/approved by DIG Options. DIG Options cover the product warranty/postage costs (to and from the purchaser) only.
- The content of the pages of this website is for your general information and use only. It is subject to change without notice.
- Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
- Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
- This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
- All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.
- Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
- From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
- Your use of this website and any dispute arising out of such use of the website is subject to the laws of Australia.
DIG Options use Maxmind for preventing fraud by the unauthorised use of a credit card to purchase our goods. If your purchase present a high risk for us with the card used, DIG Options will deduct a small amount from the same credit card and require you to confirm this small amount before we ship the goods. If you cannot confirm the correct amount we will refund the payment and cancel the sale.
Our offices are located at:
Australia - Shop 3, 415 Lygon Street, Brunswick East, VIC 3057 Australia
Hong Kong - Suites 1201-4, 12/F, Tower 2, The Gateway, 25-27 Canton Road, Tsim Sha Tsui, Kowloon Hong Kong